Privacy Policy

Last Updated: 01/03/2026

At Overtime Tyres, we are committed to protecting the privacy of our customers. This policy outlines how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We collect personal information from you when you interact with our website, including when you:

Place an Order: We collect your name, billing address, shipping address, email address, and phone number.
Book a Fitting: Through our booking system (Amelia), we collect the date and time of your appointment and the vehicle details you provide.
Visit our Site: We collect information via cookies, including IP addresses and browsing behaviour, to improve your shopping experience.

2. How We Use Your Information

We use your information to:

Process and fulfill your tyre orders.
Manage and confirm your in-store fitting appointments at our Penrose workshop.
Communicate order updates, shipping notifications, or booking reminders.
Comply with New Zealand tax and legal obligations.

3. Sharing Your Information

We do not sell your personal information. We only share data with third-party service providers necessary to run our business, such as:

Payment Gateways: To securely process payments.
Courier Services: To deliver tyres to your North Island address.
Technical Services: Our website is powered by WooCommerce, and bookings are managed via Amelia. Data is stored securely within these systems.

4. Storage and Security

Data is stored securely on our website servers. We take all reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Payment information is encrypted and handled by PCI-compliant providers; we do not store full credit card details on our servers, nor do we ever see this information.

5. Your Rights

Under the Privacy Act 2020, you have the right to:

Request access to the personal information we hold about you.
Request the correction of any incorrect information.
Opt-out of any marketing communications at any time.

To exercise these rights, please contact us at sales@overtimetyres.co.nz.

6. Cookies

We use cookies to keep track of your cart contents while you browse our site and to remember your service selection (Shipping vs. Fitting). You can disable cookies in your browser settings, though this may limit website functionality.

7. Changes to this Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page.